You should have recently received a letter and/or a postcard informing you a problem has been identified in the Philips M5071A (adult) and M5072A (infant/child) AED pads that could pose a risk for patients or users. Unexpired M5071A Adult pads cartridges with a LOT number beginning with “Y” will be replaced, free-of-charge.

In order to do this, we need you to verify some information about you and your AED(s). Key information fields are marked with an asterisk (*) please provide the information to the best of your ability.

Tell us about yourself

Please provide the customer code you received in your mailing *

Name *

Organization/Company (if applicable)

Street address *

FedEx can't deliver to PO boxes. Please enter a physical address.

City *

State *

Zip *

Phone number *

Email *

Is your shipping address the same as your contact address? *