Important Note: This online form will be available only until 14 June 2024. For any recall enquiries related to the Philips M5071A (adult) and M5072A (infant/child) AED pads, please contact email pmmcsclinicalhelp@phillips.com or contact 0800 251 400 then select option 2 and then option 7.

Dear Valued Customer,

You should have received a notification letter informing you a problem has been identified in the Philips M5071A (adult) and M5072A (infant/child) AED pads that could pose a risk for patients or users. Unexpired Adult M5071A pads cartridges with a LOT number beginning with “Y” will be replaced, free-of-charge. 

For more information on the HS1 pads correction and to download a copy of the notification visit Field Safety Notice Philips M5071A (adult) and M5072A (infant/child) AED pads

We need you to verify some information about you and your AED(s). Key information fields are marked with an asterisk (*) please provide the information to the best of your ability. 

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